Privacy Policy

Last updated: August 17, 2026

1. Who We Are

HotelsLinen ("we", "us", "our") operates the website https://hotelslinen.com. We are a B2B manufacturer of hotel towels, bath linens and bed linens serving hotels, resorts, spas, hospitals and distributors. This policy explains how we handle personal information you provide when you use our website, contact us or request a quote.

2. Information We Collect

We collect information you voluntarily submit through our forms, including:

• Your name and company name
• Your email address and phone number (if provided)
• Your country and shipping destination
• Product, size, GSM, quantity and design details you include in an inquiry

We may also collect limited technical data automatically, such as browser type and pages visited, to help us understand how the site is used and to improve it.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and prepare quotations
• Process and manage orders, samples and deliveries
• Communicate with you about your project
• Improve our website and services

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

We only share your information with trusted service providers who help us operate the website and deliver our services (for example, email and form processing providers), and only to the extent necessary for them to perform those services. We may also disclose information when required by law.

5. Data Retention

We retain your inquiry and business information for as long as needed to respond to you, fulfill our business relationship and comply with legal obligations. Technical analytics data is retained in aggregate form where possible.

6. Cookies

Our website may use essential and analytics cookies to function properly and to understand site usage. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to access, correct or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

10. Contact Us

For any questions about this privacy policy, contact us at [email protected].